1. 1. Start the eService, the system will request the primary electronic key (eKey).
2. 2. Enter the primary electronic key (eKey).
3. 3. A list of previous grievances, inquiries and complaints will appear to you with the status of each request for review and follow-up.
4. 4. You can submit a new grievance by clicking on the “Submit a Grievance” button.
5. 5. Enter the type of problem.
6. 6. Enter the description of the problem.
7. 7. Upload the necessary files for the grievance, if available.

Compensations and Unemployment Support Directorate

• 8000 8001

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Decree-Law No. (78) of 2006 concerning unemployment insurance